Package theft, a.k.a. "porch piracy," continues to gain attention as a common crime as online shopping continues to rise. Whether you live in an apartment building , a quiet suburban neighborhood, or a shared condo complex, the worry of stolen deliveries can be frustrating and unsettling. Fortunately, there are practical steps to gain peace of mind and deter potential thieves. From simple adjustments to advanced smart home solutions, these strategies can help you stay one step ahead and keep your deliveries safe.
To get advice on preventing package theft, we connected with Jen Wilbert, Assistant Vice President, Property Portfolio, Travelers Insurance.
- Sign up for electronic notifications. Take advantage of electronic delivery alerts. From notifications that predict what time your delivery will arrive to a photo that proves it was left on your porch, many major delivery companies have upped their game on how to notify consumers about deliveries. Even letters and packages shipped via USPS can be easily monitored via Informed Delivery — if you haven't signed up, this is a great time.
- Have a backup plan. If you aren't available to accept delivery, ask a trusted neighbor to take your package inside for safekeeping. Some delivery options will also give you the flexibility to request deliveries to be held or picked up at a later time.
- Send packages to a safer, secure location. If it’s permissible, have packages sent to your office where someone is there to receive them. Depending on the shipper, you can also request to get your package at a pickup location. Some consumers keep a post office box specifically for these purposes, too.
- Opt into a convenient delivery time. When online shopping, see if the retailer provides the option to choose a specific delivery time. Choose a time of day when you can ensure someone is there to receive it.
- Get a porch lock box. A locking mailbox or secure system with a smart lock not only will secure deliveries, but it acts as a visible deterrent.
- Plan to pick up your package at a local retail location. If purchasing from a larger, major retailer, consider having your package delivered to a local store for pick-up. Some retailers, like Amazon, can leave your package in a delivery locker at a grocery store or similar location, so that’s another secure option to consider. (If you don't think there's an Amazon Hub Locker near you, look again. They're usually hidden in plain sight.)
- Embrace smart home technology. We're talking: doorbell cameras, visible security cameras, Bluetooth-enabled smart garage door openers, and motion-sensitive lighting. If potential porch pirates are looking for homes that are vulnerable, these systems are all effective deterrents.
- Bundle your deliveries. If you’re buying items from one or a handful of online retailers, try to have your packages bundled into as few deliveries as possible – that way, it’s a little easier to schedule and make sure that someone is there to pick up the deliveries right away.
Should you invest in security cameras or other security measures?
"A doorbell security camera can help you keep an eye on your front porch even when you're not at home," notes Wilbert. "Motion-sensitive fixtures can also help add security and provide light when needed. Automatic timers or smart lightbulbs can be controlled remotely to turn lights on and off in various parts of the house, to help make it seem like you are home, which is another effective theft deterrent."
Smart home technology goes a long way in helping residents monitor their homes. While traditional home security systems are still valued, motion-sensitive lighting, Bluetooth-enabled garage door openers, and video doorbell cameras are all easy to adopt and install. Most manufacturers make it possible to make the most of the technology for a small monthly fee (necessary to save and store recorded video footage).
Will homeowners insurance help if a package is stolen?
"Homeowners or renters insurance policies cover the theft of personal property, which can include packages taken from your porch," shares Wilbert. If you have any doubt, contact your insurance company to understand your coverage options, and what type of evidence you may need to provide to show that theft was a factor, such as police reports, video evidence, etc.
She adds, "It’s also worth considering that the deductible on your policy. It might be higher than the value of the package."
