Package theft, a.k.a. "porch piracy," continues to gain attention as a common crime.
Whether you live in an apartment building , a quiet suburban neighborhood, or a shared condo complex, the worry of stolen package deliveries is unsettling. It's even more worrisome if you have a weak or inconsistent Wi-Fi connection and can't rely on smart home surveillance.
Fortunately, there are things you can do to gain peace of mind and deter potential thieves. Ideas that go beyond neighborhood groups.
From simple adjustments to advanced technologies, learn how to stay one step ahead and keep your deliveries safe.
Best Practices to Reduce Package Theft
- Use smart home technology. Improving your home security system includes adding video doorbell cameras, visible security cameras, Bluetooth-enabled smart garage door openers, mailbox sensors, and motion sensors for outdoor lighting. AI detection can help you decipher between individuals on your property and inform you when packages are coming (and going). If potential porch pirates are looking for homes that are vulnerable, simply showing that you use these systems can be an effective deterrent.
- But also, use surveillance that isn't reliant on Wi-Fi connections. New research from Tactacam highlighted that one-third of U.S. consumers are opting for cellular-enabled cameras. "They do this specifically because 'internet service is unreliable' and cellular provides better remote access," shared Tactacam’s CEO, Jeff Peel. "No one should have to sacrifice peace of mind due to a lack of internet, frequent disruptions or because they live in a remote area. Consumers should look for camera options that rely on nationwide cellular coverage to make sure they never miss a moment and can remain vigilant against package thieves."
- Sign up for electronic notifications. Take advantage of electronic delivery alerts. From notifications that predict what time your delivery will arrive to a photo that proves it was left on your porch, many major delivery companies have upped their game on how to notify consumers about deliveries. Even letters and packages shipped via USPS can be easily monitored via Informed Delivery — if you haven't signed up for these notification settings, this is a great time.
- Have a backup plan. If you aren't available to meet delivery services at your home, ask a trusted neighbor to take your package inside for safekeeping. Some delivery options will also give you the flexibility to request deliveries to be held or picked up at a later time.
- Send packages to a safer, secure location. If allowed, send packages to your office where someone is guaranteed to receive them (bring the folks at the front desk a nice thank you gift). Depending on the shipper, you can also request to get your package at a pickup location. Some consumers keep a post office box for theft prevention, too.
- Opt into a convenient delivery time. See if your online retailer provides the option to choose a specific delivery time. Many communities have multiple delivery routes. Choose a time of day when you can be sure someone is there to receive it.
- Get a porch lock box. A locking mailbox or secure system with a smart lock or security alarm not only will secure deliveries, but it acts as a visible deterrent.
- Plan to pick up your package at a local retail location. If purchasing from a larger, major retailer, consider having your package delivered to a local store for pick-up. Some retailers, like Amazon, can leave your package in a delivery locker at a grocery store or similar location, so that’s another secure option to consider. (If you don't think there's an Amazon Locker near you, look again. They're usually hidden in plain sight.)
- Bundle your deliveries. If you’re buying items from one or a handful of online retailers, try to have your packages bundled into as few deliveries as possible – that way, it’s a little easier to schedule and make sure that someone is there to pick up the deliveries right away.
Security Cameras Are Our Favorite Home Tech
"A doorbell security camera can help you keep an eye on your front porch even when you're not at home," notes Jen Wilbert, Assistant Vice President, Property Portfolio, Travelers Insurance.
She adds, "Motion-sensitive fixtures can also help add security and provide light when needed. Automatic timers or smart lightbulbs can be controlled remotely to turn lights on and off in various parts of the house, to help make it seem like you are home, which is another effective theft deterrent."
"Demand is growing for security solutions that go beyond the Wi-Fi bubble," agreed Peel. As much trust we put in smart home tech, it isn't foolproof when it comes to home security. "Consumers should [consider] camera options that rely on nationwide cellular coverage to make sure they never miss a moment and can remain vigilant against package thieves." Implementing a range of systems not only increases peace of mind, but offers practical support, too.
What should I do right after a package is stolen?
Act quickly, and keep a copy of all communication, videos, and reports:
- Check your security cameras or ask neighbors if theirs caught anything.
- Contact the delivery company to confirm delivery details.
- File a theft report with local police.
- Notify the retailer. Many understand the risk of online orders and would be willing to offer a replacement or refund.
Will homeowners insurance help replace stolen packages?
"Homeowners or renters insurance policies cover the theft of personal property, which can include packages taken from your porch," shares Wilbert. If you have any doubt, contact your insurance company to understand your coverage options, and what type of evidence you may need to provide to show that theft was a factor, such as police reports, video evidence, etc.
She adds, "It’s also worth considering that the deductible on your policy. It might be higher than the value of the package."
